Privacy Policy

Last updated: January 15, 2025

Introduction

Revitalizess respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or interact with our services in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

The data controller responsible for your personal data is:

Revitalizess
Hviezdoslavova 14
914 51 Trenčianske Teplice
Slovakia
Email: [email protected]
Phone: +421 918 205 734

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide when contacting us or subscribing to updates.
  • Usage Information: Information about how you use our website, including pages visited, time spent, and navigation patterns.
  • Technical Information: IP address, browser type, device information, and other technical data collected automatically through cookies and similar technologies.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given explicit consent for specific processing activities
  • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
  • Legal Obligation: When we must process data to comply with legal requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights do not override these interests

How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process orders and deliver products or services
  • To send you updates about products and wellness information (with your explicit consent)
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., hosting, email services), under strict data processing agreements
  • Legal Requirements: When required by law, court order, or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy, how we handle your personal data, or wish to exercise your rights, please contact us:

Email: [email protected]
Phone: +421 918 205 734
Address: Hviezdoslavova 14, 914 51 Trenčianske Teplice, Slovakia